Frequently Asked Questions

This Agreement was last modified on 15-April-2021

What Shipping Methods Are Available ?

iPoint is using Credit/Debit Card, & Cash On Delivery for instance, we will use further payement getways according to our shipment location

Do I Need an Account to Place an Order ?

It is not compulsory to create and account while you are placing an order, but if you are a regular customer then creating a account is beneficially for you where you can check and manage your orders and profile

How Should I Contact if I Have Any Queries ?

You can mail us your queries at Customer Support or connect with our live agent by using live chat feature to get you queries fast.

How Long Will it Take To Get My Package ?

iPoint is committed to deliver your order in 5 to 7 business days  for local orders in ( UAE ). However international order may takes upto 10 to 15 days to complete.

How Do I Track My Order ?

In iPoint you can simply track your order through Order Tracking Section by given your Order ID or Email Address, Order ID can be found on your email.