Mobile App Privacy Policy

At iPoint, we prioritize your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our Site, which includes https://ipoint.ae, our Android and iOS mobile apps, and other related platforms.

1. Information We Collect

1.1 Personal Information

When you create an account or interact with us, we collect the following information:

Account Signup: Email, Name, Surname, Phone, Username, Password, Personal Number, Address.
Communication: Details from emails, chats, and messages, including your communication history.
User Images: Images you upload for product reviews, support interactions, and image-based searches.
Payment Information: Credit/debit card details including card number, type, expiration date, billing address, and tax number.
Login Information: Authentication and login details.

1.2 Automatic Collection

We automatically collect the following data to enhance your experience:

Log Data and Device Information: IP addresses, Browser type, ISP, Referring/exit pages, Operating system, Date/time stamps, Clickstream data.
Tracking Technologies and Cookies: Cookies, Beacons, Tags, Device ID, Phone model.
Geo-location Data: Approximate location based on IP address.
Usage Information: Interaction details via tools like Google Analytics.

2. Use of Your Information

We use your data to:

Account Management: Identify and create accounts.
User Experience: Enhance service quality and personalize your experience.
Order and Billing: Manage orders and billing.
Marketing: Customize marketing and communications.
Site Improvement: Improve our Site and services.
Security: Ensure security and prevent fraud.
Legal Compliance: Comply with legal obligations.

3. Direct Marketing

We may use your contact details for marketing purposes tailored to your preferences. You can opt out or update your marketing preferences at any time by following the instructions provided in our communications.

4. Information Sharing

We may share your information with:

Service Providers: Mobile app providers and payment processors.
Legal Authorities: When required by law.
Business Transactions: In connection with mergers or sales.
Rights Protection: To safeguard our or others' rights and interests.

5. Cookies

We use cookies to enhance your browsing experience and recognize users. For more information on managing cookies, visit allaboutcookies.org.

6. Sensitive Information

We do not collect sensitive information such as political opinions, religious beliefs, or health data. Please avoid sharing such information with us.

7. Payment Information

For details on how we handle payment information, please refer to the privacy policy on our website: https://ipoint.ae.

8. Third-Party Links

Our Site may contain links to other websites. Please review their privacy policies as we do not control their data practices.

9. Data Retention

We retain your personal data as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

10. Security

We implement robust security measures to protect your data. However, no method of transmission over the internet is completely secure. We encourage you to avoid sharing sensitive information.

11. Your Rights

You have rights regarding your personal data, including:

Access: Request information about the data we hold about you.
Correction: Update or rectify inaccurate data.
Objection: Withdraw consent or object to data processing.
Erasure: Request deletion of your data.
Complaint: Raise concerns with the relevant Data Protection Authority.

12. Policy Application

This policy applies only to our Site and services. It does not cover third-party sites linked from our Site.

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our Site, and significant updates may be communicated via email.

14. Acceptance

By using our Site, you agree to this Privacy Policy. If you do not agree, please refrain from using our Site.

15. Contact Us

For questions or concerns about your data, please contact us at ipoint.ae@gmail.com.