Shipping Policy

At iPoint.ae, we strive to make your shopping experience seamless and efficient by offering reliable shipping services. Our Shipping Policy outlines all the details you need to know about how we deliver your purchases safely and securely.

Domestic Shipping (Within the UAE)

Free Shipping

• We are pleased to offer free shipping on all orders within the United Arab Emirates (UAE). No hidden charges or extra fees apply to local deliveries.

Delivery Timeframe

• Orders within the UAE are delivered within 1 to 2 business days from the time they are dispatched. We work diligently to ensure timely delivery, even during peak seasons.

Secure and Safe Delivery

• Our team prioritizes the safe handling of all products. Each package is carefully packed to prevent damage during transit and is delivered directly to your specified address with care.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS. This allows you to monitor your package in real-time until it reaches your doorstep.

International Shipping

Shipping Charges

• For international orders, shipping fees are determined based on the delivery address. The charges will be calculated and displayed during the checkout process.

Delivery Timeframe

• International orders are typically delivered within 4 to 6 business days. Delivery times may vary slightly depending on the destination and customs clearance procedures.

Customs Duties and Taxes

• Customers are responsible for any applicable customs duties or taxes imposed by their country of residence. These charges are not included in the order total and must be settled with the local customs office.

Trusted Shipping Partners

• We collaborate with reputable logistics companies to ensure that your orders are delivered securely and on time, no matter where you are in the world.

General Shipping Information

Order Processing

• All orders are processed within 24 hours of placement, excluding weekends and public holidays. Orders placed after business hours will be processed on the next working day.

Address Accuracy

• Please ensure that your delivery address is complete and accurate. Incorrect or incomplete addresses may result in delays or additional charges for redelivery.

Delivery Efficiency

• At iPoint.ae, we focus on providing a fast and efficient delivery service. Our streamlined shipping process ensures that your orders reach you in perfect condition and on time.

Contact Us

For any questions or concerns related to shipping, feel free to reach out to us at ipoint.ae@gmail.com. Our dedicated customer support team is always available to assist you.

Thank you for choosing iPoint.ae. We look forward to serving you!