Privacy Policy
Introduction
This Privacy Policy outlines how we collect, use, and disclose information about you when you access or use our Site or interact with us. By visiting our Site directly or through another website, you agree to the terms and conditions outlined in this Policy. Please note that this Policy applies only to this Site, and we are not responsible for the content or privacy practices of websites not operated by us.
1. Information Collection
1.1 Registration and Ordering
To access certain features of our Site or place an order, you may be required to complete an online registration form. During registration, we may ask for personal details, including but not limited to:
- Name
- Shipping and billing addresses
- Phone number
- Email address
- Credit card information
- Country of residence or organization’s country of operation
This information is used for billing, order fulfillment, communication about your order, and internal marketing purposes. If there are issues processing your order, your personal information may be used to contact you.
1.2 Automatic Information Collection
We may automatically collect information when you use our Site or transact with us, including:
- Transaction Information: Details about your purchases or returns, such as product information, purchase price, date, and location.
- Log Information: Information about your use of our Site, including browser type, access times, pages viewed, IP address, and referring pages.
- Device Information: Details about the device you use, including hardware model, operating system, unique device identifiers, mobile network information, and browsing behavior.
- Location Information: Precise location data (with your consent) and approximate location based on IP address.
- Tracking Technologies: Cookies, web beacons, and other tracking technologies to collect data on your browsing behavior and interactions with our Site.
1.3 Information from Other Sources
We may receive additional information from third parties and combine it with the information we collect. This may include demographic data, change-of-address information, and data from social media platforms if you use social media login options or make certain content publicly available.
2. Use and Disclosure of Information
2.1 Internal Use
We use your personal information to:
- Process orders and provide customer service
- Improve our Site’s content and layout
- Conduct marketing efforts and gather marketplace insights
2.2 Communications
We may use your personal information to:
- Communicate about your orders and the Site
- Send service-related announcements, such as maintenance updates
- Deliver newsletters, special offers, and promotional information (you may opt out of marketing emails, but cannot opt out of order-related communications)
2.3 External Disclosure
We do not sell, rent, or trade your personal or financial information. However, we may disclose your information to:
- Third-Party Service Providers: For functions like payment processing or order fulfillment.
- Legal and Regulatory Authorities: As required by law or to protect our rights.
- Business Transactions: In the event of a merger, acquisition, or asset sale.
- Fraud Prevention: To reduce fraud risk or address illegal activities.
Non-personal data (such as site usage statistics) may be shared with third parties like advertising partners.
3. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from loss, theft, misuse, and unauthorized access or disclosure. However, no method of internet transmission is completely secure.
4. Opt-Out and Corrections
You may request to:
- Correct or update your personal information
- Stop receiving marketing emails
- Disable your account to prevent future purchases
Please email us at ipoint.ae@gmail.com for these requests.
5. Offline Collection
We may also collect information offline, such as during phone calls for orders or inquiries. This information is treated according to this Policy and entered into our database for processing.
6. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on the Site. We encourage you to review the Policy periodically. For questions or concerns, please contact us at ipoint.ae@gmail.com.