Return Policy
Returns Policy
15-Day Return Window
- You have 15 days from receiving your item to request a return.
Eligibility
- Items must be in the same condition as received: unworn, unused, with tags, and in original packaging.
- Proof of purchase (receipt) is required.
Return Process
- Contact us at ipoint.ae@gmail.com to start a return.
- If accepted, we will provide a prepaid return shipping label and instructions.
- Items returned without prior authorization will not be accepted.
Shipping Costs
- Return shipping is covered by us.
- Original shipping fees are non-refundable.
Contact
- For return-related questions, email ipoint.ae@gmail.com.